Interpretation Advisor, Policy and Visitors, Nelson | Nelson

Posted on 15-Apr-2019
Application close date: 29-Apr-2019
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This position can be based in Hamilton, Nelson or Invercargill. 


The Department of Conservation's vision is for New Zealand/Aotearoa to be the greatest living space on Earth. It is responsible for some of the most important issues facing our country: how to look after our unique heritage and environment in a way that benefits current and future generations. It grapples with issues as challenging as maintaining our unique biodiversity and providing for/managing the increasing number of tourists coming to visit our stunning land.


The rapid growth in global tourism has created the need to showcase Aotearoa's most iconic and unique visitor experiences with inspired design and engaging storytelling. The work of our team is often on high profile projects, and in complex settings. 


The purpose of this role is to lead the development of standards and best practice approaches to improve storytelling and engagement and with that, the interpretation and design of visitor experiences


You will:

  • Thrive on working with visitor experience
  • Work together with our Treaty Partners to ensure their needs and aspirations are central to our standards and best practice
  • Define visitor levels of “interpretation service”, monitor the service, and develop improvement plans
  • Introduce innovative design solutions, and develop and deliver insights and design principals,
  • Advise national strategy and policy makers of costs, feasibility and trade-offs


This position can be based in Hamilton, Nelson or Invercargill, New Zealand.  As part of a small but pivotal team, your ability to work with and through others, both in and out of the department, will be critical.


You will be able to:

  • Demonstrate your track record in developing interpretation products, practices and standards, preferably in tourism or recreation contexts
  • Apply conceptual and analytical skills and leverage relationships effectively preferably in an interpretation service design context
  • Generate innovative and sustainable solutions through working with others
  • Write and communicate orally well
  • Lead projects, including planning, commissioning and reviewing
  • Work in partnership with whānau, hapu and iwi


These positions report to the Products, Standards and Policies Manager and are in the newly established Heritage and Visitors Unit. 


Eligibility to work in New Zealand is mandatory, including a valid work visa covering the whole period of employment if applying internationally.


Please apply online.  Applications must include a cover letter, CV and evidence of the required capabilities as per the role description. 

Go to the Applicant Information Sheet for more information about the team.


Enquiries about the vacancies please contact Chris Bowen –, or telephone (027) 408 3439


Applications close at 5pm, Monday 29th April.


DOC is committed to a diverse workforce that represents the communities we serve, and to creating an inclusive workplace culture.



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