Social Media Advisor, (Temporary), People and Engagement Group, Customer Engagement Unit, Wellington | Wellington

Posted on 13-May-2019
Application close date: 27-May-2019
Position type:
Fixed Term
Job reference:

The Customer Engagement Unit is looking for a creative and innovative Social Media Advisor to join our Social Media Team on a 2 year fixed-term contract based in Wellington to assist with the implementation of DOC's social media strategy.


This is an exciting opportunity to put your social media expertise to work, inspiring the public to take positive action for our native wildlife and our unique environment. We have one of the most established social media teams in government and access to some amazing content.


Maximising DOC's strong and established brand, you will help engage our social media communities and reach new audiences through exciting story-telling and compelling content. Where else do you get to be the voice of Sirocco, our beloved kākāpō one day and promoting our beautiful walks and wild places the next?


You'll be surrounded by passionate people who will challenge, motivate and encourage you to achieve your best work.


Reporting to the Team Lead – Social Media, you will:

  • Work in a team focussed on delivering strong external communications and excellent customer service.
  • Maintain and develop DOC's core social media communities
  • Create and manage social media campaigns and support wider campaigns to achieve business goals
  • Help implement and improve DOC's social media approach
  • Provide social media guidance, advice and support to enable DOC staff to build their own social media capability
  • Be comfortable responding quickly to breaking stories/conversations, operating outside office hours and responding on behalf of DOC


To be suitable for this role you will need:

  • One/two years' experience in a social media, digital, marketing or communications specific role.
  • Knowledge of social media best practice and a history of success in hands-on execution of social media initiatives
  • Ability to develop and maintain effective relationships with a diverse range of people
  • Proven experience in managing successful social media campaigns (paid and organic).
  • Experience in social media community/channel management.
  • Content creation skills. You'll know how to turn our scientific and technical work into engaging social media content.
  • A track record of innovation and creative thinking.


Eligibility to work in New Zealand is mandatory, including a valid work visa covering the whole period of employment if applying internationally.


Please apply online via the DOC Careers Centre.  Applications must include a cover letter, CV and evidence of the required capabilities as per the role description.


For more information on the role, please contact Kurt Sharpe at or telephone (027) 200 9418 quoting vacancy 600/2241.


Applications close at 5pm on Monday, 27 May 2019.


DOC is committed to a diverse workforce that represents the communities we serve, and to creating an inclusive workplace culture.


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