Improvement Manager | Queenstown

Posted on 05-Aug-2022
Application close date: 22-Aug-2022
Position type:
Job reference:
Note clipRole Description - Improvement Manager.pdf (PDF, 165KB)
Job Specification

  • Key leadership role supporting the development of our people
  • Contribute to continuous improvement to support greater conservation initiatives
  • Permanent opportunity with flexibility to be based in Alexandra, Queenstown, Dunedin, Invercargill, or Te Anau – flexible working available


Toitū te marae a Tāne, toitū te marae a Tangaroa, toitū te tangata

If the land is well and the sea is well, the people will thrive


At Te Papa Atawhai, Department of Conservation (DOC) we express our spirit of service and serve Aotearoa through our purpose, Papatūānuku Thrives. Our organisational strategy, Te Kaupapa a Te Papa Atawhai, puts nature and people at the heart of everything we do. It is anchored by te reo Māori and te ao Māori, recognising that Te Tiriti o Waitangi and our whānau, hapū and iwi are central to all our mahi.


He angitūtanga | About the role

As the Improvement Manager, you will turn your talents to continuous improvement to lift the efficiency and effectiveness of our operations teams delivering conservation initiatives across the Southern South Island Region.  The role calls for an innovative, creative, and solutions-focussed operator who can effectively influence and drive best practice business improvement within our unique operating environment.

This role has a strong internal focus on us, on people development. As part of this role, you will facilitate and host Regional Induction Huis, training programme development and facilitation, design and maintenance of regional systems, as well as some discrete project work.

You will bring to this role strong leadership and people engagement skills that will enable you to work with a range of teams and support the Director, Operations in identifying opportunities to improve the delivery of conservation outcomes across the districts. You will be a valuable member of the Southern South Island Regional leadership team. Some periodic travel around our region will be required.


Ngā pūkenga me ngā wheako | Skills and experience

To be successful in this role, you will bring demonstrable experience and expertise in managing best practice business improvement, innovation, and quality assurance processes. Strong people engagement, facilitation, consulting, and coaching skills are essential. We need someone who is positive and proactive by nature with the ability to ask the right questions and liaise with the right people to deliver results. 

You will have highly developed critical thinking skills with the ability to drive systems and data analysis, identify critical risks and issues, and develop fit-for-purpose solutions and recommendations that enable both strategic and tactical business improvement. Understanding the current climate and biodiversity crisis, or a willingness to grow your knowledge in this space and be part of advancing conservation outcomes for the benefit of Aotearoa will round off your profile. 

Mō mātou | About us

Te Papa Atawhai is committed to fostering a diverse workforce that represents the communities we serve, and to creating an inclusive workplace culture. Our Te Kaupapa behaviours of whakatīnanatia (we deliver), atawhaitia a Papatūānuku (we love nature), whakawhānaungatanga (we build relationships) and whakaauaha (we innovate) guide what we need to do for Papatūānuku to Thrive.


Ko ngā hua | What we offer

We take pride in enabling our kaimahi to bring their unique perspectives to mahi, in pursuit of our collective aspirations. Our commitment to well-being and professional development includes:

  • Flexible working options where applicable
  • Te Pukenga Atawhai – Cultural Capability Development Programme
  • Active employee networks, Te Kāwai Aho Tapu - Māori Kaimahi Network, Rainbow Network


Tono ināianei | Apply now

Submit a tailored CV and cover letter highlighting your relevant skills, experience, and alignment to our Kaupapa. 


Rā katinga | Applications close at 5 pm on Monday, 22 August

Me he pātai anō | For further enquiries, contact Debbie Fahey, Senior Recruitment Advisor at or 027 286 2746

Taupānga| Job Reference: DOC/400/09020


COVID-19 Vaccination requirement – From 4 May 2022 our Vaccination Policy, requiring all employees to be vaccinated, has been suspended but may be reinstated in the future if the COVID-19 situation changes. Positions that are identified as high risk will still have a requirement for appointees to be vaccinated. Proof of COVID-19 vaccination prior to commencing for these positions will be required and applicants will be notified during the recruitment process if this condition will apply.


Eligibility to work in New Zealand is mandatory – this includes holding a valid work visa that covers the whole period of employment.


Visit to find out more about a career with us.

Search Tips